PRIVACY POLICY

 

Effective Date: 12 Mar, 2026

This Privacy Policy explains how 3dgiftroom, a store operated through the Shopify platform, collects, uses, and protects your personal information when you visit or make a purchase from our website. By using our website, you agree to the collection and use of information in accordance with this policy.

We are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner.

INFORMATION WE COLLECT

When you visit our website, we may collect certain types of information in order to provide and improve our services.

Information you provide directly may include:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Order and purchase information

This information is typically provided when you place an order, contact our support team, subscribe to marketing communications, or interact with our website.

Information collected automatically may include:

  • IP address

  • Device and browser information

  • Pages visited and time spent on the website

  • Referring websites or links

This information helps us understand how customers use our website and allows us to improve performance and user experience.

HOW WE USE YOUR INFORMATION

The information we collect may be used for several purposes, including:

  • Processing and fulfilling orders

  • Providing customer support

  • Sending order confirmations and shipping updates

  • Improving website functionality and user experience

  • Preventing fraud and ensuring transaction security

  • Communicating promotional offers or marketing updates if you choose to receive them

We only collect and use personal information when it is necessary to operate and maintain our services.

SHOPIFY PLATFORM

Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and manage orders.

Your data is stored through Shopify’s data storage systems, databases, and general Shopify applications. Shopify maintains security measures designed to protect your information, including secure server infrastructure and data encryption.

For more information about how Shopify processes personal data, you may review Shopify’s own privacy policies on their website.

PAYMENT PROCESSING

Payments on our website are processed through secure payment systems supported by Shopify, including PayPal.

Payment providers handle your payment details directly using secure encryption technologies and in compliance with PCI DSS (Payment Card Industry Data Security Standard) requirements. We do not store or have direct access to your complete financial information such as full credit card numbers.

SHIPPING AND DELIVERY PARTNERS

To deliver your orders, we may share necessary shipping information with trusted logistics partners such as USPS and DHL.

The information shared may include:

  • Customer name

  • Shipping address

  • Phone number

  • Order details required for delivery

This information is used solely for the purpose of completing the shipping and delivery process.

COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar tracking technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences and settings

  • Maintain shopping cart information

  • Understand website traffic and usage patterns

  • Improve website functionality and performance

You may adjust your browser settings to refuse or delete cookies. However, disabling cookies may affect certain features or functionality of the website.

GOOGLE ANALYTICS

We use Google Analytics to better understand how visitors interact with our website.

Google Analytics collects information such as:

  • Pages visited

  • Time spent on pages

  • User interactions and navigation patterns

This information is used in an aggregated and anonymous form to analyze website performance and improve the user experience. Google may also use the collected data according to its own privacy policies.

MARKETING COMMUNICATIONS

If you choose to subscribe to our emails or promotional updates, we may send you information about:

  • New products

  • Promotions or special offers

  • Store updates or announcements

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email or by contacting our support team.

We do not sell or rent your personal information to third parties for marketing purposes.

DATA SECURITY

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure.

Our website uses SSL (Secure Socket Layer) encryption, which helps ensure that information transmitted through our website remains secure.

While we take appropriate security measures, no online system can guarantee absolute security. We encourage customers to protect their account information and devices when using online services.

YOUR RIGHTS AND CHOICES

Depending on your location within the United States, you may have certain rights regarding your personal information under applicable state privacy laws.

These rights may include:

  • The right to request access to the personal information we hold about you

  • The right to request correction of inaccurate information

  • The right to request deletion of certain personal data

  • The right to opt out of certain marketing communications

Residents of states such as California, Virginia, Colorado, Connecticut, and Utah may have additional privacy rights under applicable consumer privacy laws.

To exercise your rights or request information about your personal data, please contact us using the details provided below.

DATA RETENTION

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, including order processing, legal obligations, dispute resolution, and enforcement of agreements.

When information is no longer required, we take reasonable steps to delete or securely store it.

THIRD-PARTY SERVICES

Our website may use third-party services that help operate our business, including:

  • Payment providers

  • Shipping partners

  • Analytics tools

  • Marketing platforms

These third parties may have access to certain information only to perform services on our behalf and are expected to maintain appropriate privacy and security standards.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

When updates are made, the revised version will be posted on this page with the updated effective date. We encourage customers to review this page periodically.

CONTACT US

If you have questions about this Privacy Policy or how your personal information is handled, please contact us.

Email: support@3dgiftroom.com
Support Hours: Monday to Friday, 9:00 AM – 5:00 PM (EST)
Address: 110 Hwy US-1, North Palm Beach, FL 33408, United States